Pension increases
Increases to your pension normally take place on 1 April each year. If you retired after 1 April, you will have received a proportional increase.
Different elements of your pension may increase at different rates, as explained on your retirement options form. If you have a question about increases to your pension in payment, contact the Scheme administrator.
Make sure we know who you’d ideally like your pension benefits to be paid to if the worst happens – ask the Scheme administrator to update your expression of wish.
Death Benefits
Your spouse or civil partner is entitled to a pension equal to 50% of your own pension, before you took any tax-free cash.
If you die within five years of retirement, your full pension will continue to be paid to your spouse for the remainder of the five year period (if it’s greater than the spouse pension). Following the end of the five year period, the normal spouse pension will be paid.
Reporting the death of a Scheme member
The simplest way to report a death is by contacting the Scheme administrator, providing the Scheme name, the full name of the person who has passed away, their address including the postcode and either their date of birth or National Insurance number.
Be prepared
The Scheme administrator may need you to complete a death benefit questionnaire and share the following documents:
- a scanned copy of the death certificate or coroner’s certificate
- marriage or civil partnership certificate (if applicable)
- birth certificate or passport of current spouse/civil partner/partner
- a copy of the will if there is one
- grant of probate (if available)
- letters of administration (if available)
- any other documentary evidence which is relevant
They will let you know separately if they need to see any other documents.
What happens next?
The Scheme administrator will assess the situation and respond promptly. They’ll then contact us (the Scheme Trustee) to get a decision on any discreationary benefits that may be due, such as a lump sum payment. If anything is payable, the Scheme administrator will get in touch with the member’s dependants.
How do I...?
Get a copy of my pension payslip?
You can register to view your pension payslips via the secure site at: engage-members.broadstone.co.uk
You will need an activation code for your initial registration. If you don’t have a registration / activation code, please contact aircelle@broadstone.co.uk
Update my personal details?
It’s important to tell us if you’ve moved house, got married or if your bank details have changed. It helps us make sure we can pay your benefits promptly. Please complete these forms and return them to the Scheme administrator.